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Shipping Policy

We value each customer at ZoneCheap. Our highest priority is to ensure the fastest delivery of goods to our customers. Typically, you will receive your order within 7-12 business days from the date of placement.

We ship our orders from Monday to Friday during business hours. We ship to addresses in the United States. For our locally shipped orders, we use the services of UPS, FedEx, and USPS.

If your address can only be delivered through FedEx or UPS, please let us know after placing your order, as most of our orders will be delivered through USPS.

PROCESSING TIME

Order processing usually takes 1-4 business days. Please note that holidays and weekends are not included in the processing time. If the products you ordered are prepared within 24 hours, we can ship them within one day. Made-to-order items, large orders, and custom orders have a standard processing time of 4-10 business days. After placing and checking the order, we will inform you of the correct fulfillment timeframe.

SHIPPING ETA

Delivery time varies depending on the location. Here is our estimated delivery time after order processing: Location Estimated Arrival Time Poland, United States 7-12 Business Days Canada, United Kingdom, Europe 7-14 Business Days Australia, New Zealand 10-15 Business Days Asia, Middle East 12-15 Business Days Central and South America 10-25 Business Days The delivery time starts when the order is shipped and does not include the standard processing time for the selected shipping method. Business days do not include Saturdays, Sundays, and national holidays. We are not responsible for delivery delays that occur when the customer officially changes the address and requests the shipment or discontinuation of postal services at their post office. If your shipment is delayed for another reason and you need support, please contact us at support@zonecheap.com

EXPEDITED SHIPPING

You can choose the option of shipping your order via DHL or FEDEX for a fee. Please note that this service is not available for all products. For more information, contact our Customer Service at support@zonecheap.com.

ORDER TRACKING

You can track your order 24-48 hours after it is shipped. We offer a tracking link that retrieves information from all carriers involved in delivering your shipment. You can also track your order on the website of the specific logistics service provider.

Communication is key

- we will keep you informed throughout the shipping process, sending shipping confirmation emails and free shipping status updates.

Return Policy

We want you to be completely satisfied with your purchases at zonecheap.com. If for any reason you are not satisfied with your order, we accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. To initiate a return, please contact our customer support service at the email address: [Support@zonecheap.com] Include your order number and a brief description of the reason for the return. Our team will provide you with the necessary instructions to return your item.